Odds are, you’re a CEO or senior executive looking for higher-performing marketing strategies that drive meaningful growth.
You may be tired of reading pages and pages of agency services, all written for SEO and none telling you anything of consequence. Just like we aren’t your average agency partner, this isn’t your average capabilities page.
We are the Results-Guaranteed agency, and the gauntlet was thrown 15 years ago when Lori Turner-Wilson founded the agency on a big, bold premise.
Turner-Wilson led Fortune 1000 marketing and communications teams and was routinely on the hunt for a marketing agency that cared as much about the P&L as she did. Vetting several of the top 10 agencies in the country, she found they were laser-focused on reach, frequency and industry awards — none of which mattered to her company’s bottom line. She found very few that understood the absolute strategic imperative of deep market research in driving measurable incremental profit.
She was unwilling to compromise accountability, holding the belief that any agency partner should have the same level of accountability as her internal team — to the bottom line. At the end of the day, what else matters? Why are agencies in this business if not for that purpose?
Over the last 15 years, the RedRover pack has taken the road less traveled in its quest to fine-tune a proven process for generating a strong, predictable marketing ROI (or MROI) from a whole host of industry verticals.
More specifically, we want fanatically metric-focused clients — in need of a full-service agency with deep market-research and strategic-planning chops — who are ready to demand performance-driven strategies informed by keen insights and backed by a bold Results Guarantee. Is this you?
If so, our powerful pack of rock stars is full of agents of change who take big, courageous leaps to drive meaningful results. And we do this through our five differentiators.
While we develop performance-driven strategies, we also appreciate the long game of brand building and delighting customers in order to create a true flywheel and maintain that balance.
We commit to customized research, customized strategy development and aggressive execution, every time. We work exclusively with clients who share our belief that research before strategy improves outcomes.
We define measurable results in key performance indicators that actually move the needle — such as qualified leads generated, growth in market share, increases in transaction size, reduced cost of customer acquisition and gross-profit improvements.
Inspired by the diagnostic approach our CEO took when beginning each of her Fortune 1000 leadership roles, our dedicated market research team begins with a customized deep-dive assessment.
We then bring together marketing and sales strategists from all across the agency — representing branding, SEO (search-engine optimization), SEM (search-engine marketing or paid search), social-media marketing, email marketing, advertising, public relations, communications, web development and sales strategy disciplines — to review the research findings and develop your go-forward Growth Optimization Strategy — a marketing and sales plan built to create sustainable, predictable growth.
75 days after research begins, your growth strategy is delivered, with a year-one break-even point, a projected ROI and a Results Guarantee.
15 days later, or 90 days after research begins, we begin partnering with your team to execute that plan and deliver on each of the committed metrics.
If we do not deliver on the metrics guaranteed in any given quarter, we automatically credit the difference on a future invoice. We do not expect you to ask for this credit. We hold ourselves accountable, as self-accountability is one of our core values.
A: Absolutely. Marketing is both art and science and no firm, including ours, gets it perfect 100 percent of the time. That’s why we allocate a portion of each quarter’s internal budget for guarantee payouts.
A: Together we define key performance indicators (KPIs) that actually move the needle — such as qualified leads generated, growth in market share, increases in transaction size, reduced cost of customer acquisition and gross-profit improvements and never vanity metrics like impressions, reach or frequency.
If we do not deliver on the metrics guaranteed in any given quarter, we automatically credit the difference on a future invoice. We do not expect you to ask for this credit. We hold ourselves accountable, as self-accountability is one of our core values. Here’s a practical example of how it works: if we miss a quarterly goal by 10 percent, we credit you back 10 percent of your investment in that goal over the prior quarter. It’s as simple as that.
A: You have miles of expertise on your team — leaders who know your industry backwards and forwards — but do you have true objectivity by a pack of marketing veterans representing every core marketing specialty carefully examining your position in the market and your marketing strategy free of the natural bias, limiting beliefs and preconceived notions that any internal team has? The RedRover pack offers a highly tailored Growth Optimization Strategy informed by custom research and designed specifically for maximum results within your company and your company alone. Industry-focused agencies are for companies looking to execute largely the same strategy as their competitors — which is not an effective approach for taking market share. It is the right approach if simply holding your own is the goal. If you want to truly break through and fully optimize the impact of your marketing and sales strategy, primary research by an objective market research team is paramount.
A: The most experienced and highly skilled teams inevitably have blind spots when it comes to their company. It’s unavoidable. RedRover’s Growth Opportunity Research is designed to vet assumptions, disrupt limiting beliefs, identify blind spots and gather a deep understanding of your customers that most companies dream of. We pair the experts of your industry (your company) with the experts of our industry (marketing & sales) to create a super team.
A: Each research initiative is highly tailored to that specific client which is part of our secret sauce, though the average cost is $65-$75K.
A: We do not define measurable results in impressions, reach or frequency, but in key performance indicators that actually move the needle — such as qualified leads generated, growth in market share, increases in transaction size, reduced cost of customer acquisition and gross-profit improvements.
A: Our client base is comprised of a nearly even split of B2B and B2C clients, and over the past 15 years, we have proven that our model works across most industries.
A: Informed by custom research, we establish quarterly metrics that are backed up by our Results Guarantee. Each quarter, we reassess the market to determine if notable shifts have occurred, such as the entry of a significant new player in the market that is dramatically undercutting pricing to steal market share, or an unexpected industry decline, such as from pandemic-related logistics delays. If such an external threat exists and we believe plan metrics must be recalibrated, we’ll do that in collaboration with you before the quarter begins. If the ROI under the new metrics no longer makes sense for you, you will have the freedom to exit your contract.
A: As we mentioned earlier, marketing is both art and science and no firm, including ours, gets it perfect 100 percent of the time. Our formula?
Growth Optimization Research + Our 5 Uniques + Our Core Values = Guaranteed Marketing Results
A: We believe you deserve a Results Guarantee by a company willing to stand by its work and measurably move the needle on metrics that matter.
A: This is the beauty of a customized research plan. We will tailor our efforts to what additional research and analysis is needed to uncover blind spots, vet assumptions, test any potential limiting beliefs and gain the deep understanding of your customers that most companies dream of.
There’s perhaps no better way to gauge what the experience of working with a new partner is like than through the eyes of its clients.
Learn how the RedRover pack generates results that matter for its clients.