Cancellation Policy

Competitive Intelligence Report Subscription

You can cancel your Competitive Intelligence Report subscription at any time. Here’s how it works.

How to cancel

Submit the cancellation form by clicking here. Our team processes cancellations within two business days and sends you a confirmation email once your subscription is closed out.

When your cancellation takes effect

We require 30 days’ notice before your next renewal date to stop the next quarterly charge.

If your renewal is more than 30 days away when you submit your cancellation, you won’t be billed for the next quarter.
If your renewal falls inside the next 30 days, that quarter will still process and you’ll receive that final report before your subscription closes.

You can find your next renewal date in your HubSpot Payments receipt or by replying to billing@redrovercompany.com.

Refunds

Subscription fees are non-refundable. This applies to all quarterly payments, including the quarter in which you submit a cancellation request. We don’t issue partial refunds, prorated credits, or refunds for unused portions of a billing cycle.

Access to your reports

Any Competitive Intelligence Reports we’ve already delivered remain accessible to you after cancellation. You don’t lose access to past work when you close your subscription.

Coming back

If you change your mind, you can resubscribe at any time at redrovercompany.com.

Questions

Reply to any email from billing@redrovercompany.com, or contact us directly:

RedRover Memphis, LLC billing@redrovercompany.com

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